Question 1

What does Recall Engine do?

Accepted Answer

Recall Engine turns uploaded lecture pages into SBAs, MCQs, flashcards, high-yield notes, and Weakness Packs using AI.

Question 2

Who is Recall Engine for?

Accepted Answer

Recall Engine is built for medical students who want to turn lecture material into exam-style revision.

Question 3

Can I upload 30 to 50 page PDFs?

Accepted Answer

Yes, long lecture PDFs are expected as long as the file is text-based and under 50 MB.

Question 4

What happens with long PDFs?

Accepted Answer

Long lectures are split into 20-page phases then combined into one organized study output.

Question 5

Are scanned PDFs supported?

Accepted Answer

Yes, Recall Engine detects image-heavy or scanned PDFs and automatically uses AI to read page images directly including diagrams and tables.

Question 6

How do credits work?

Accepted Answer

Free users get 30 credits on signup. Costs depend on selected pages and output type and the exact estimate is shown before every generation. Credits never expire.

Question 7

How much do credit packs cost?

Accepted Answer

Three packs: Starter 169 EGP for 75 credits, Exam 399 EGP for 240 credits, and Final 899 EGP for 650 credits. The Final pack is the best value per credit.

Question 8

When are credits charged?

Accepted Answer

Credits are only charged after a successful generation. If a generation fails your balance is not touched.

Question 9

Can I trust the answers?

Accepted Answer

Every output points back to the lecture page it came from so you can verify it. Always cross-check important clinical details before an exam.

Question 10

What is Weakness Review?

Accepted Answer

Your wrong answers are saved automatically as you practice. Weakness Review groups them by topic and builds a focused Weakness Pack that drills exactly where you slipped.

Question 11

Can I buy credits?

Accepted Answer

Yes, you can buy credit packs through our secure local checkout which supports card, Meeza, and mobile wallets. Credits are added to your account the moment payment is confirmed.

Question 12

Can I get a refund?

Accepted Answer

Credits are a digital product delivered instantly so purchases are generally non-refundable once added. If you were charged incorrectly or credits did not arrive, contact support@recallengine.app.

FAQ